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Title

Defective Item Received

Posted by T****(ip:)

Date 2019-09-24

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I’m surprised you don’t believe me. As a customer I will be not wearing a defective product. Please trust your customer if there is a defect. A camera vs in person is completely different.
When I wore it it did not look straight or even. There is a flaw on the bottom of the chain.

It is a faulty product that needs to be replaced.

I have emailed to the specified email. If you do not receive it please check spam. If you need more photos I will provide them if really necessary. Seeing in person you can see the defect rather than photo. The photo is taken my phone. I do not own a professional camera.

[ Original Message ]
Hi, customer.

I checked the picture.
I'm sorry but that's not a defect when we check.

It also has chain characteristics and cannot be completely uniform in the process.

If you have any further questions, please contact us at dahye30@noonoofingers.com

Thank you:)

[ Original Message ]

Hello I received a defective item.


The chain on the Auora Wave Earring is uneven and has imperfections. When wearing the earring the chain looks uneven and can't fix it :(

I tried using a detangler stick for the chain but it did not work. It is because of how the chain was made.




https://noonoofingers.com/product/detail.html?product_no=1524&cate_no=180&display_group=1


Order ID: 20190917-0000033



Image: https://i.imgur.com/TzYuz00.jpg

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