Defective Item Received Product Q&A

Product Q&A

Posted by NOONOO FINGERS(ip:)

Date 2019-09-24

Views 17

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Hi, customer.

I checked the picture.

I'm sorry but that's not a defect when we check.

It also has chain characteristics and cannot be completely uniform in the process.

If you have any further questions, please contact us at dahye30@noonoofingers.com

Thank you:)

[ Original Message ]

Hello I received a defective item.

The chain on the Auora Wave Earring is uneven and has imperfections. When wearing the earring the chain looks uneven and can't fix it :(

I tried using a detangler stick for the chain but it did not work. It is because of how the chain was made.

Order ID: 20190917-0000033

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